Professional services is an intangible product that a contractor or product vendor sells to help a customer manage a specific part of their business. Because professional service providers have specialized knowledge about niche areas of interest, they allow the customer to focus on core business concerns. Unlike a consultant, who may only be responsible for providing advice, a professional service provider may also be responsible for the end result.
IT Service Management is a general term that describes a strategic approach to designing, delivering, managing and improving the way information technology (IT) is used within an organization.
KnowledgeRiver developed a market-unique system to analyze data center environments with regards to servers, storage subsystems, the network virtualization of servers or storage