Software-as-a-Service

SaaS providers host an application and make it available to users through the internet, usually a browser-based interface. As the most familiar category of cloud computing, users most commonly interact with SaaS applications such as Gmail, Dropbox, Salesforce, or Netflix.

SaaS customers can enjoy the software without having to worry about development, maintenance, support, update, or backups. The downside, however, is that your software experience is wholly dependent on the SaaS provider, which is responsible for stability, reporting, billing, and security.

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